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### **Last Updated: November 20, 2024** Avatawork (“we,” “us,” and “our”) is a Côte d'Ivoire-based provider of an easy-to-use AI-powered SaaS platform that helps users craft social media content, brainstorm marketing ideas, and more. Operating from Abidjan, Cocody, Avatawork is dedicated to enhancing creativity and productivity with AI while respecting your privacy. This Privacy Notice outlines how we collect, use, and protect your Personal Data when you engage with our platform or website at www.avatawork.com. Should you have questions or concerns, you can contact us via: Sales: sale@avatawork.com Assistance: assistance@avatawork.com ### **1. Summary of the Privacy Notice** Personal Data We Collect: Most of the data we gather relates to your registration, interaction with our platform, and engagement with our website. Purpose of Use: Personal Data is used to provide and improve our Services, communicate with users, and ensure security and compliance. Sharing Data: We share data with service providers and affiliates to facilitate business operations and improve your experience. Your Rights: You can opt out of email communications or terminate your use of our Services anytime. Data Security: We implement robust security measures to safeguard your data. Cross-Border Data Transfer: Data may be stored and processed in Côte d'Ivoire, the United States, the European Union, or other lawful jurisdictions. Children's Data: Our Services are not intended for children under 13, and we do not knowingly collect their information. Retention: Data is retained only as necessary for business or legal purposes. Changes: Updates to this policy will be communicated. ### **2. Personal Data We Collect** **A. Information You Provide to Us**Account Creation: We collect your name, email address, and profile information when you register.Content: Data from your input, such as prompts and feedback, is processed to deliver tailored results.Purchases: Payment details, processed by third-party providers, are used for subscriptions or upgrades.Surveys and Events: Participation in surveys, contests, or events may require you to share relevant information.Contact Requests: Data provided through our contact forms or messaging platform is processed to address your inquiries.**B. Information Collected Automatically**Cookies and similar technologies collect device information (IP address, browser type), website interaction details, and usage statistics to improve performance and user experience.**C. Information from Other Sources**Data from integrated platforms like Google or social media accounts is collected when you use such services to log in. ### **3. Purposes for Using Personal Data** We process your Personal Data to: Manage and improve your account and user experience. Offer customer support and communicate updates. Enhance platform security and prevent fraud. Analyze usage to optimize services and create new features. Market our offerings with your consent, allowing you to unsubscribe anytime. ### **4. Sharing Personal Data** A. Service Providers: Data is shared with trusted third-party vendors to provide essential services such as cloud hosting, payment processing, and analytics. B. Affiliates and Partners: We share information with affiliates and advertising partners to personalize and deliver targeted services and ads. C. Legal and Security Reasons: Personal Data may be disclosed to comply with laws or to protect our rights. D. Business Changes: In the event of a merger, acquisition, or restructuring, your data may be transferred to the new entity. ### **5. Your Privacy Choices** Email Opt-Out: Unsubscribe links are available in our communications. Essential notifications, however, cannot be opted out of. Cookie Preferences: You can manage cookies via browser settings, though some features may be impacted. ### **6. Security of Personal Data** At Avatawork, we prioritize the security of your Personal Data. We have implemented robust physical, technical, and organizational measures to protect your information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures align with industry standards to safeguard your data. However, no security system is entirely foolproof, and we cannot guarantee immunity from cyber-attacks, unauthorized access, or other misuse. To the fullest extent permissible by applicable law, Avatawork disclaims liability for unauthorized disclosure or breaches. ### **7. Cross-Border Data Transfers** Avatawork operates globally, and Personal Data collected may be transferred to and processed in countries outside of your own, including Ivory Coast and other international locations. These countries may not have data protection laws equivalent to those in your jurisdiction. When transferring your data across borders, Avatawork ensures compliance with applicable laws, including the use of contractual agreements or similar mechanisms designed to protect your data. For data originating from the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we follow legal requirements, such as implementing Standard Contractual Clauses or other frameworks ensuring adequate protection. ### **8. Data Privacy Framework Notice** Avatawork complies with applicable privacy frameworks to ensure the secure processing of personal data received internationally. If you have concerns or complaints regarding our adherence to these standards, please contact us at assistance@avatawork.com. For unresolved issues, you may access independent dispute resolution services, or invoke binding arbitration as allowed by applicable privacy frameworks. ### **9. Aggregated and Analytics Information** We use analytics tools, such as Google Analytics, to better understand how users interact with our services and improve your experience. These tools operate under their own privacy policies and use cookies to collect aggregated, anonymous data. To learn how Google uses data, visit Google's Privacy Policy. Aggregated data shared with partners does not include identifiable personal information. ### **10. Specific Provisions for EEA, UK, and Swiss Residents** If you are an EEA, UK, or Swiss resident, Avatawork processes your Personal Data based on the following lawful grounds: Performance of a contract: When providing our services, your account and technical data are necessary for effective operation. Legitimate interests: To protect our services from misuse or improve our offerings. Consent: For specific uses that require explicit permission. Legal obligations: To comply with applicable laws. You have rights under the GDPR, including accessing, correcting, or deleting your data, withdrawing consent, or objecting to data processing. To exercise these rights, contact us at assistance@avatawork.com. Verification of your identity will be required to process these requests. ### **11. Privacy Rights for U.S. and Other Jurisdictions** Residents of certain U.S. states and other regions may have additional rights under local laws. These include: Accessing and correcting your data. Deleting personal information under specific conditions. Opting out of data use for targeted advertising or sales. Filing complaints without fear of discrimination. To exercise these rights, contact assistance@avatawork.com. For California residents, requests for data disclosures under the Shine the Light law can be submitted annually at no cost. ### **12. Children’s Information** Avatawork does not knowingly collect data from children under the age of 13 (or the applicable age under local law). If you believe your child has provided us with personal information, please notify us at assistance@avatawork.com, and we will promptly delete such information. ### **13. Data Retention and Deletion** We retain Personal Data only for as long as necessary to fulfill its purpose or comply with legal requirements. You may request the deletion of your contact information at any time by reaching out to assistance@avatawork.com. Note that residual data may remain in backup systems for a limited period as required by law or for security purposes. Aggregated, non-identifiable information is retained indefinitely for legitimate business analysis. ### **14. Changes to This Privacy Policy** We may update this Privacy Policy occasionally. Minor changes will take effect seven (7) days after a notification on our website. Significant updates will take effect thirty (30) days after notification. Continued use of Avatawork services constitutes agreement to the updated policy. ### **15. Contact Us** For questions or to exercise your privacy rights, please contact: Sale inquiries: sale@avatawork.com Assistance: assistance@avatawork.com **Avatawork** Cocody, Abidjan, Côte d'Ivoire www.avatawork.com